Jade Health Care Medical Group
Welcome to Jade Health Care Medical Group, a medical group affiliated with the Chinese Hospital Integrated Health System. We are committed in delivering culturally sensitive, bilingual managed health care in the San Francisco Bay Area.
Please contact us to learn more about the services and network we can provide for you.
New MSO Update – Effective Date: 9/1/2022
CCHP will continue to process Claims, Customer Service, and Utilization Management (UM)
functions for the Chinese Community Health Plan (CCHP) Commercial line of business.
NMM will assume responsibility for all Claims, Customer Service, and Utilization Management for the remaining lines of business effective September 1st, 2022. These include:
- Anthem Blue Cross Commercial
- Chinese Community Health Plan (CCHP) Medicare
- San Francisco Health Plan Medi-Cal
Below are updated specific details for your office staff:
**For Chinese Community Health Plan COMMERCIAL LOB only** |
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The process for Authorization and Claims submission & Review remains unchanged for CCHP Commercial LOB. For any inquires, please continue contact Chinese Community Health Plan at:
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ALL OTHER LINES OF BUSINESS |
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AUTHORIZATIONS (UM) |
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Request PRIOR to 09/01/2022 |
Request ON or AFTER to 09/01/2022 |
Please note, ALL authorizations issued by CCHP NMM will process and pay claims for |
All requested authorizations shall be submitted to The following are the processes for submitting
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CLAIMS PROCESSING |
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Date of Service PRIOR to 09/01/2022 |
Date of Service ON or AFTER 09/01/2022 |
Claims with Date of Service PRIOR to 9/1/22 In addition, status of claim shall be made All Provider Dispute Resolution (PDR) requests CCHP Claims Status Inquiry: 1-888-775-7888 CCHP Payor ID: 94302 |
All claims with a Date of Service (DOS) ON or The following is the NMM Claims submission
Please note, any service authorized by CCHP will All Provider Dispute Resolution (PDR) requests |
CUSTOMER SERVICE |
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All Inquiries on or after 09/01/2022 Please call Network Medical Management: |
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WEB PORTAL SET-UP |
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Login credentials for the NMM Web Portal will be provided in the coming days. |
For further questions or information, please email us at
ProviderRelationsNorCal@networkmedicalmanagement.com